Admin Assistant / CRS

TOWN OF LAPEL

TOWN COUNCIL / LAPEL MUNICIPAL UTILITIES JOB VACANCY ANNOUNCEMENT 

The Town of Lapel seeks an experienced administrative professional to fill the role of the Town Administration Administrative Assistant/Constituent Relations Specialist.   

SUMMARY OF THE ROLE:

The role is responsible for providing executive and Town Hall management support and directing the Town’s constituent relations by working with the Town Manager, Clerk-Treasurer and Town Council to serve as a liaison with constituents in the Town of Lapel. The position will  provide high quality service to the public and provide administrative support for the Town government of the Town of Lapel and Lapel Municipal Utilities.  

FLSA STATUS: Hourly, Non-Exempt

DEPARTMENT: Town Administration

REPORT TO: Town Manager or Town Council   

PREFERRED KNOWLEDGE, SKILLS AND ABILITIES:

The ideal candidate in this role should minimally have the following: 

• High School Diploma or equivalent.
• At least 3 years of full-time professional experience in administrative support, business administration, program support, public administration, or related experience.
• Related certifications and coursework may be considered for education or experience.
• Specialized knowledge of the basic principles and theories of administrative management.

COMPENSATION: Starting wage commensurate with the candidate’s experience and qualifications. The Town of Lapel offers a very generous and competitive benefits package. 

Click here to download the Town employment application. Please complete the Town employment application and email it and/or a resume and cover letter to Town Council President Chad Blake at info@lapelindiana.org.  Applications and/or resumes will be accepted until the position is filled. 

The Town of Lapel is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Town of Lapel

Position Description 

Position: Administrative Assistant/Constituent Relations Specialist

Department: Town Administration

Reports To: Town Manager (Town Council) Position Type: Full-time, Hourly Non-exempt Summary of Role: 

The Administrative Assistant/Constituent Relations Specialist is responsible for providing executive and Town Hall management support and directing the Town’s constituent relations by working with the Town Manager, Clerk-Treasurer and Town Council to serve as a liaison with constituents in the Town of Lapel. The position is expected to provide high quality service to the public and providing administrative support for the Town government of the Town of Lapel and Lapel Municipal Utilities. 

Key Responsibilities:

• Provide excellent constituent relation service by assisting individuals at the front counter in Town Hall.
• Answer incoming phone calls and provide answers to caller questions or direct the caller to the proper department.
• Respond to or direct all Info@lapelindiana.org emails to the proper department or staff member for a response.
• Occasionally receive and receipt utility, building permit and application permit fees.
• Provide support to the Clerk-Treasurer including completing public meeting minutes, sending public notice to the media and completing monthly financial reports to the Town Council.
• Assists the Town Manager with the creation of the Town Council meeting agenda.
• Drats and/or edit Town Administration correspondence to the Town Council, department leaders and public.
• Prepare content for all Town newsletters.
• Assis the Town Manager with the daily review and management of the Town website and all Town social media accounts.
• Prepare public hearing notices and work with the Clerk-Treasurer and legal counsel to distribute and publish notice in compliance with all state and local laws.
• Assist the Clerk-Treasurer and Town Manager with the development of all monthly financial reports to the Town Council.
• Provides basic information to the public and managed the Town Customer Relations Management/Follow-up system.
• Manage all community calendars and assist the Parks department with the scheduling of shelter house use and events.

Essential Skills:

• Ability to effectively manage time, prioritize work and meet deadlines.
• Ability to communicate clear and effective verbal and written communications.
• Ability to maintain professional phone and email etiquette.
• Attention to detail, including precision in data entry, and meticulous documentation of all correspondence.
• Ability to solve problems with quick thinking and resourceful use of all tools.
• Ability to handle multiple tasks at one time.
• Ability to provide excellent service.
• Technical skills including computing proficiency, date entry using various software systems, electronic file management, etc.
• Ability to write reports in a professional manner.
• Research proficiency.
• Ability to stay positive and calm in tense situations.

Qualifications: 

The ideal candidate in this role should minimally have the following:  

• High School Diploma or equivalent
• At least 3 years of full-time professional experience in administrative support, business administration, program support, public administration, or related experience
• Related certifications and coursework may be considered for education or experience
• Specialized knowledge of the basic principles and theories of administrative management

Physical Demands/Work Environment: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

The Town of Lapel is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.